Incoming SMS only shows up in Conversation / not forwarding to the forwarding number

Incoming SMS only shows up in Conversation / not forwarding to the forwarding number

Modified on: Tue, 18 Oct, 2022 at 5:45 PM

 

We will only receive the inbound messages in the Conversation tab using Phalera’s mobile app and web app.

Incoming SMS will not be forwarded to the forwarding number

You set up a Customer replied trigger like this with the Custom Value {{message.body}}

 

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