How to Dispute a Google Review and Check on the Dispute Status

How to Dispute a Google Review and Check on the Dispute Status

Modified on: Wed, 5 Oct, 2022 at 7:50 PM


When you flag a review as inappropriate, Google may take action against the reviewer, such as removing the review or banning the reviewer from leaving future reviews. This is usually only done if the review violates Google’s guidelines, such as posting spam or containing offensive language. If you believe a review is fake or biased, you can report it to Google for further investigation.

Please Note: 

You can only dispute a review from within the conversations tab if it was generated by the system. If the review was not generated from the system please start the process by clicking here 

Covered in this article

Reporting a Google Review from within the Conversations tab

Checking the status of existing Reviews you have Reported



Reporting a Google Review from within the Conversation tab

To report a Google review from within the CRM you would need to go to the Conversations tab and search for the contact you want to report the review for and click on Dispute this review:

You will be prompted to confirm your Google email and business account associated with the GMB review in question.


Next, you’ll choose whether you’d like to report a review or check the status of a review you’ve already reported:


If you choose to report a new review to be removed, Google gives you a list of your recent reviews that you can click to view on Google Maps or submit a takedown request:


Checking the status of existing Reviews you have Reported:

To check on the status of a review that you have already reported, click here.

If you chose to check the status of a review you previously reported, it will show you those reviews, including their current status.


You can then select that review to see more of a summary and even submit an appeal if your takedown request was not accepted.

Please Note:

There is a limit to the number of reviews Google will show you here.


Joy Hawkins reported, 


“This feature seems to only work for Google My Business accounts that have a small number of listings in them. I tried it in an account with 33 listings, and it said, ‘Based on the number of Business Profiles you manage, this process is not available.’ Our agency account also had too many listings to qualify to use it.”



Did you find it helpful? Yes No



Crafting a High Converting Sales Landing Page that Captivates and Converts

Online sales are the lifeblood of businesses, but few know how to turn casual browsers into enthusiastic buyers – the difference is a landing page that compels action! 

Get the science behind sales conversion with proven strategies behind sales conversion with proven strategies, psychological triggers, and actionable techniques.

Craft High Converting Sales Pages With Unleash The Power Of Persuasion EBook OP

Sign up for our Newsletter

Put an end to the 60-hour week as an entrepreneur.

We simplify your life by integrating all your essential tools into one seamless CRM.

Struggling with CRM integration?

Tell us more about your pain points, and let's find a solution together.

Want to Get the Most Out of Your Business Day?

Answer these 5 easy questions and let’s find the right solution for your business.

We help you adopt and seamlessly integrate CRM to cut your working hours by half.