Marketing

Google My Business Publishing Troubleshooting Guide

When I first tried publishing to Google My Business (GMB), I faced a few challenges. It wasn’t as straightforward as I thought it would be. After some trial and error, I realized that certain steps and guidelines must be followed to ensure your posts go live successfully. If you’re dealing with Google My Business publishing troubles, you’re not alone. In this guide, I’ll walk you through the most common issues in the Google My Business Publishing Troubleshooting Guide and share tips based on my experience to help you publish smoothly.

1. Choose the Ideal Aspect Image Ratio

The images you upload to GMB can significantly impact your engagement. They help attract people to your business and show them what your products or services look like. But not just any photo will do. Google My Business has specific image requirements to ensure your photos are properly displayed.

Here’s what you need to know:

File format: JPG or PNG
File size: Between 10 KB and 5 MB
Resolution: Minimum 250×250 pixels
Relevance: Make sure the image represents your product or service. Avoid irrelevant photos.

This will help your posts look professional and encourage more engagement.

2. Verify Your GMB Location

For your post to be published on Google My Business, the location must be verified. If your business listing isn’t verified, your post won’t go live. To check the status, go to your GMB dashboard and look for the “Manage Location” section or check under the “Social Planner” for the “Verified” or “Unverified” label.

Once your location is verified, you’re good to go. If not, take the steps to verify your business through GMB’s verification process. This could include receiving a postcard, phone call, or email from Google.

3. Limit of Locations for Google My Business Posts

If your business has more than 10 locations, you might run into issues when posting to GMB. Google My Business doesn’t allow posts for accounts with 10 or more locations. If you attempt to post under these circumstances, you’ll get an error message that says: “This location belongs to a chain. The Local Post API is disabled for this location.”

To solve this, you need to ensure that your GMB account is set up to manage fewer than 10 locations. If you’ve added more than 10, you will not be able to post until the locations are reduced.

Conclusion

Publishing to Google My Business isn’t always smooth sailing, but by following the Google My Business publishing troubleshooting Guide above, you can avoid common pitfalls. Remember to upload the right image formats, verify your business location, and keep your location count under 10 if you’re running a multi-location business. By staying on top of these steps, you’ll be able to keep your GMB posts running without issues.

By applying these troubleshooting tips based on my experience, your Google My Business publishing issues should be resolved in no time!

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