When I first started using HighLevel, I was blown away by how easy it was to manage contacts. One feature that really stood out was the ability to add email and phone from FB chat directly into the contact record. This saves so much time, and it’s incredibly efficient.
What Does This Feature Do?
This feature automatically adds email addresses and phone numbers from Facebook chat into your contact records. When someone initiates a Facebook message, HighLevel captures the contact’s name, email, and phone number (if shared) and saves them in the appropriate fields of their contact record.
How It Works for Emails and Phone Numbers
If a contact shares their email address in the chat, HighLevel will automatically store it in the email field. The contact provides their phone number, and HighLevel stores it in the phone number field of the contact record.
Why Is This Useful?
This feature eliminates the need to manually input contact details, which can be time-consuming and prone to errors. By using Facebook chat to gather this information automatically, you save valuable time and ensure your contact records are always up to date.
Conclusion
Automatically add email and phone from FB chat into your contact record to make life easier and your work more efficient. If you’re using HighLevel, take advantage of this feature to streamline your contact management process.












